Support Maphakathi

Thola usizo eqenjini leCodePus, ulinganise izikhathi zokuphendula ngohlelo lwakho.

Impendulo Isikhathi by Uhlelo

  • Free — community support via help Maphakathi & imibhalo
  • Pro — I-imeyili support, Impendulo within 2 business izinsuku
  • Ithimba — priority I-imeyili, Impendulo within 1 business day
  • Business — priority queue + Slack Connect, Impendulo within 4 business hours
  • Enterprise TAM ezinikezelwe, impendulo 1 ihora Sev-1, igama on call

Indlela yokufinyelela kithi

  • Email: service@codepus.ai service@codepus.ai
  • Ticket: /contact?topic=support (preferred ngoba paying customers)
  • Imibhalo: /imibhalo
  • Isimo ikhasi: /Isimo
  • I-hotline yenkampani: inikezwe ngemuva kokusayina inkontileka

Try self-Isevisi Okokuqala

  • Sesha help Maphakathi: /help
  • Bheka ikhasi lesimo sezenzakalo ezaziwayo: /status
  • Qalisa CodePus: Vula Isikhungo Sosizo kusuka kumyalo we-IDE (P / Ctrl+Shift+P)
  • Sebenzisa CodePus: Bonisa Amanothi Wokukhishwa emibuzweni ye-changelog
Vula okukodwa ticket/status/sla

For data export, GDPR/PIPL deletion or DPA requests, email service@codepus.ai.